Bac+2 BTS MCO.

Operational Retail Management (MCO) — 2-year State higher diploma (BTS, RNCP level 5)

The BTS MCO is a Bac+2-level diploma preparing students for careers in the Sales & Commerce sector. RNCP-registered title (RNCP38362), recognised by France Compétences and the French Ministry of National Education. Courses are delivered at Enerlab Academy in Asnières-sur-Seine, 15 minutes from central Paris.

LevelBac+2

Duration2 years

FormatWork-study · Initial

RNCP CodeRNCP38362

Volume1 800 h

RecognitionState diploma

Programme overview

Over two years, through work-study (apprenticeship or professionalization contract) or initial training, the programme combines lectures, hands-on workshops, and internships/assignments in companies. Work-study programmes are fully funded by the employer (OPCO), with a regulated minimum monthly salary.

Upon completion, graduates quickly enter the job market thanks to Enerlab Academy's network of more than 500 partner companies in the Île-de-France region, or go on to higher education.

Programme objectives

Goals of the programme:

Master sales and negotiation techniques
Develop team management skills
Learn to manage a commercial unit
Acquire operational marketing competencies
Master commercial management tools

Admission & prerequisites

Required prerequisites and selection procedure:

General, technological, or vocational Baccalaureate
Recommended specialisations: STMG, Economics, Marketing
Application file and motivation interview
Work-study option available with an apprenticeship contract

Detailed programme

Detailed teaching content:

Module	Year 1	Year 2	Coef.
Culture générale et expression	3h/semaine	2h/semaine	2
Langue vivante étrangère	3h/semaine	3h/semaine	3
Culture économique, juridique et managériale	5h/semaine	5h/semaine	5
Pilotage de l'unité commerciale	6h/semaine	6h/semaine	6
Animation et dynamisation de l'offre commerciale	5h/semaine	5h/semaine	5
Gestion de la relation avec la clientèle et les usagers	4h/semaine	4h/semaine	4
Management de l'équipe commerciale	4h/semaine	4h/semaine	4
Atelier de professionnalisation	3h/semaine	3h/semaine	3
Projet de développement commercial	2h/semaine	3h/semaine	3

Skills acquired

Operational skills developed:

RNCP38362BC01: Client relationship development and advisory selling
RNCP38362BC02: Animation and development of the commercial offering
RNCP38362BC03: Operational management
RNCP38362BC04: Sales team management

Career outcomes

Direct access to qualified positions on the market.

Commercial unit manager Area manager Department head Sales advisor Client relationship officer Sales assistant

Salaries & sectors

Average gross annual salary

Junior (0-2 years)

24 000 – 28 000 € / year

Experienced (3-5 years)

28 000 – 33 000 € / year

Senior (5+ years)

38 000 – 48 000 € / year

Sources: APEC, France Travail, INSEE 2024 — gross annual salaries in Île-de-France.

Hiring sectors

Retail chains (Carrefour, Leclerc, Auchan)

Specialized retail (Decathlon, Fnac, Boulanger)

E-commerce (Amazon, Cdiscount, Showroomprive)

B2B services (field & inside sales)

Telemarketing & customer relation centers

Luxury brands (LVMH, Kering, Richemont)

Banking & insurance (branch & advisory)

Import-export & international trading

Sessions 2026-2027

Fall intake

September 2026 start

Applications until 30 Sept 2026 · late entry until 30 Nov 2026

Winter intake

18 January 2027 start

Enrolments until 31 Jan 2027 (or until seats fill) · late entry until 28 Feb 2027

Bac+2 BTS MCO.